Terms & Conditions | Accommodation

Accommodation Bookings

The online registration form allows delegates to book available rooms. Credit card details must be provided, which will be forwarded to the hotel to guarantee the booking.

Where participants are already registered for the Congress, an email request can be sent to Conference Design stating accommodation requirements.

Extended Bookings

To extend accommodation bookings for a stay prior to or following the Congress, an email stating the request can be sent directly to Conference Design.  Bookings are subject to availability.

Changes and Cancellations

Cancellations and no-shows will incur a charge of at least one night’s accommodation. Each hotel’s policy varies, and late cancellations and no-shows may be charged for all the nights booked.

Please check individual cancellation policies are listed under each property on the ‘accommodation page

Cancellations and date changes must be received in writing, emailed to mail@conferencedesign.com.au.

Payment

Accommodation and incidental expenses must be settled using a credit card upon check-out.

Payment for accommodation using a third-party credit card can be arranged.  For instance, a booking can, be made using a colleague’s business credit card, by completing the Credit Card Authorisation form (available soon) and emailing it to the confirmed hotel 30-days prior to the Congress.

Any accommodation pre-payments made to Conference Design will be forwarded to the selected hotel. Pre-payments must be received 30-days prior to the Congress.

Please email mail@conferencedesign.com.au to be invoiced for accommodation together with the Congress registration fee.

Early Check-in Requests

Early check-in and late check-out requests are subject to availability on the day and cannot be confirmed by Conference Design.

Special requests for early check-in can be entered in the “Special Requests” field of your booking. The hotel will endeavour to accommodate request on the day. Please enquire about the status of your request at the front desk upon check-in.